1.Paypal is the only accepted paying method in our store.
2.We send goods to your Paypal Address. Please make sure your Paypal Address is exactly your Shipping Address. If you want to revise the shipping address. Please contact us within 24 hours by e-mail. Because our delivery time is 1-3 business day. Thanks in advance for your close cooperation!
1.All the items will be shipped within 1-3 business day by Airmail after the payment is clear.
2.If your shipping address is in United States. Then, your goods will be shipped out by the United States Postal Service (USPS), which tracking number will be shown on eBay. And, usually it takes 10-15 days shipping time.
3.Most times you will receive your order within 10-30 business days after we transfer your package to the delivery company. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Some countries like Russia, Brazil, or some European countries may take up to 50 days or longer for delivery.
4.Please choose some local sellers, if you cannot wait patiently in the shipping time we declared.
5.We appreciate your patience if you haven't received items in 30 days(Russian customers may need more patience by reason of the local delivery system and/or customs). If you are concerned in any way, please feel free to contact us via ebay message instead of leaving negative/neutral feedback or opening a dispute. We will make every effort to fix any problem(resend or refund any missing item).
6.Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs. For example, Laser Pointer is unacceptable in some countries. Therefore, please double check your local customs policy carefully before purchase. Or, we will NOT be responsible for any failure delivery related destination customs issue.
1.We accept return or replace goods within 14 days after package signed.
1)Quality problem or get wrong item:you can get free change or full refund
2)Dislike:You can return goods back to us,and get your payment back
3.Return Shipping Fee:
1)Quality problem or get wrong item:Shipping free on seller
2)Dislike:Shipping fee on buyer
1.Any problem after receiving our goods,please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap,and make you feel satisfactory absolutely.
2.Please DO NOT leave negative feedback without asking for help.
Please do not leave negative or neutral feedback if you haven't received item in 30 days, because we have mentioned the shipping time repeatedly.
Soonhua (Shenzhen) Electronic Technology Co., Ltd is the leading wholesaler, exporter and dropshipper of all type of accessories for consumer electronics directly from factories. We believe that the internet further breaks the geographical barrier and pull the factories and the small businesses closer. By combining e-commerce technologies and traditional large volume import/export business model.